4.8
(427 reviews)
| Sales hours: | 8:00am to 7:00pm |
| Service hours: | 8:00am to 5:00pm |
View all hours
| Sales | Service | |
|---|---|---|
| Monday | 8:00am–7:00pm | 8:00am–5:00pm |
| Tuesday | 8:00am–6:00pm | 8:00am–5:00pm |
| Wednesday | 8:00am–7:00pm | 8:00am–5:00pm |
| Thursday | 8:00am–7:00pm | 8:00am–6:00pm |
| Friday | 8:00am–7:00pm | 8:00am–5:00pm |
| Saturday | 8:00am–5:00pm | Closed |
| Sunday | Closed | Closed |
New (877) 889-2570 (877) 889-2570
Used (888) 656-4923 (888) 656-4923
Service (888) 823-3306 (888) 823-3306
Inventory
New
2024 Jeep Grand Wagoneer Series IIINot Priced MSRP $119,480
-
New
2024 Jeep Grand Cherokee L LimitedNot Priced MSRP $58,785
-
Used
2019 Chevrolet Silverado 1500 RST61,938 mi.
$32,995
-
Used
2018 Honda Civic EX18,265 mi.
$25,495
-
Used
2018 Chevrolet Trax LS52,953 mi.
$16,495
Special offers
See all special offersAbout our dealership
This seller has been on Cars.com since April 2004.
At Bill Gaddis C-D-J-R you'll find a wide assortment of automotive services and products including new and pre-owned vehicle inventories a professional service department financial assistance and more. You can find an assortment of Chrysler Dodge Jeep and Ram vehicles in both the new and pre-owned inventories at our Muncie IN dealership. Our friendly and highly knowledgeable staff is dedicated to your satisfaction; visit us today at 1717 N Wheeling Ave and see for yourself!
When you can come to Bill Gaddis Chrysler you can have your Chrysler Dodge Jeep and RAM wishes granted.
Photos & Videos
Service center
Phone number (888) 823-3306
Service hours
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
Reviews
4.8
(427 reviews)
A dealership's rating is based on all of their reviews, with more weight given to recent reviews.
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5.0
Jordan was fantastic to work with.
June 12, 2024
By spencer.lloyd on DealerRater
Jordan was fantastic to work with. They gave me a great deal on the exact vehicle I was looking for.
5.0
Jordan was fantastic to work with.
June 12, 2024
By spencer.lloyd on DealerRater
Jordan was fantastic to work with. They gave me a great deal on the exact vehicle I was looking for.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
1.0
Purchased what we thought was going to be a nice family
April 29, 2024
By Kullen on DealerRater
Purchased what we thought was going to be a nice family suv 3 weeks ago. Two days after purchase we noticed the inner tires were balding due to alignment issues. Was told it didn’t fall under our 90 day warranty after a week wait with no response. After taking it to the shop, we found out that all 4 struts are bad also. After 3 weeks of purchase and 3k+ in shop fees, there’s nothing they can do about it. Didn’t expect the full bill to be paid, but wouldn’t work with anything. With interest rates increasing you’d think they’d want great service for more recommendations.There’s definitely better dealerships out there that actually care about their customers, and the longevity of their business.
1.0
Purchased what we thought was going to be a nice family
April 29, 2024
By Kullen on DealerRater
Purchased what we thought was going to be a nice family suv 3 weeks ago. Two days after purchase we noticed the inner tires were balding due to alignment issues. Was told it didn’t fall under our 90 day warranty after a week wait with no response. After taking it to the shop, we found out that all 4 struts are bad also. After 3 weeks of purchase and 3k+ in shop fees, there’s nothing they can do about it. Didn’t expect the full bill to be paid, but wouldn’t work with anything. With interest rates increasing you’d think they’d want great service for more recommendations.There’s definitely better dealerships out there that actually care about their customers, and the longevity of their business.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
0 people out of 0 found this review helpful.
5.0
We had a situation that doesn’t occur to often…trading in
April 15, 2024
By katbar61 on DealerRater
We had a situation that doesn’t occur to often…trading in 2 vehicles for one. Everyone kicked in to assist our newbie salesman Kai-man so it went smoothly. We appreciate the patience
5.0
We had a situation that doesn’t occur to often…trading in
April 15, 2024
By katbar61 on DealerRater
We had a situation that doesn’t occur to often…trading in 2 vehicles for one. Everyone kicked in to assist our newbie salesman Kai-man so it went smoothly. We appreciate the patience
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
0 people out of 0 found this review helpful.
5.0
Clint always takes good care of me when I am there for a
April 4, 2024
By tcbful on DealerRater
Clint always takes good care of me when I am there for a oil change or something more serious
5.0
Clint always takes good care of me when I am there for a
April 4, 2024
By tcbful on DealerRater
Clint always takes good care of me when I am there for a oil change or something more serious
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Pleasant experience
April 4, 2024
By Dennis from Indiana
Staff is always pleasant and accommodating. Any work that I have had done is done correctly and quickly at reasonable prices. Highly recommend this dealership
5.0
Pleasant experience
April 4, 2024
By Dennis from Indiana
Staff is always pleasant and accommodating. Any work that I have had done is done correctly and quickly at reasonable prices. Highly recommend this dealership
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
Friendly and courteous servise department and parts
March 28, 2024
By Tim sanborn on DealerRater
Friendly and courteous servise department and parts department is very helpful. Steve and Jaima are ok too.
5.0
Friendly and courteous servise department and parts
March 28, 2024
By Tim sanborn on DealerRater
Friendly and courteous servise department and parts department is very helpful. Steve and Jaima are ok too.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Excellent service personnel and great truck service on my
March 26, 2024
By bonman58 on DealerRater
Excellent service personnel and great truck service on my RAM. The service techs are very meticulous from what I can tell about my oil change and fluid top-off.
5.0
Excellent service personnel and great truck service on my
March 26, 2024
By bonman58 on DealerRater
Excellent service personnel and great truck service on my RAM. The service techs are very meticulous from what I can tell about my oil change and fluid top-off.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
0 people out of 0 found this review helpful.
5.0
Matt Besser @ Gaddis Muncie In
February 22, 2024
By Dwayne & Pam Alcorn from Liberty, Indiana
Gaddis in Muncie In. This dealership Always puts their customers first. Go and check them out. They always have come thru for us. Ask for Mat Besser he'll take care of you. The staff has always given you help in anyway they can. Service team does great job handling your needs. Been dealing with Gaddis for at least 10 years.
5.0
Matt Besser @ Gaddis Muncie In
February 22, 2024
By Dwayne & Pam Alcorn from Liberty, Indiana
Gaddis in Muncie In. This dealership Always puts their customers first. Go and check them out. They always have come thru for us. Ask for Mat Besser he'll take care of you. The staff has always given you help in anyway they can. Service team does great job handling your needs. Been dealing with Gaddis for at least 10 years.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
oil change
February 19, 2024
By Randy Walker from Muncie, IN
My oil change was done quickly and at a good price as the cost of the oil was most of the cost which is not controlled by the dealership.
5.0
oil change
February 19, 2024
By Randy Walker from Muncie, IN
My oil change was done quickly and at a good price as the cost of the oil was most of the cost which is not controlled by the dealership.
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
5.0
Service Dept
February 2, 2024
By Alberta Elenburg from Muncie,In
Was in the service and to fix the passenger rear siding door,everything works as it should.The vehicle was returned as promiseThanks for your help
5.0
Service Dept
February 2, 2024
By Alberta Elenburg from Muncie,In
Was in the service and to fix the passenger rear siding door,everything works as it should.The vehicle was returned as promiseThanks for your help
Rating breakdown (out of 5):
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
0 people out of 0 found this review helpful.Did you?
See all 427 reviews
Notable highlights
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