Empower employees with Microsoft Viva | Microsoft 365 Blog (2024)

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When employees thrive, companies flourish. Microsoft Viva, the first integrated employee experience platform for the hybrid work era, was built around this ethos. It brings connection, purpose, insight, and growth into the flow of work to empower people and teams to be their best. Since its launch last year, it has helped customers reduce onboarding time by 50 percent, improve worker productivity through a 75 percent reduction in search time, reduce employee attrition by 20 percent, and more, resulting in 3x ROI.1 Today, we’re announcing the expansion of Microsoft Viva with new apps and services that help companies address the three business imperatives from our latest Work Trend Index Pulse Report, to empower and energize employees to do meaningful work in an uncertain economic environment.

Empower managers and teams to create clarity

Productivity paranoia is prevalent: our data shows 87 percent of employees report they are productive, yet only 12 percent of leaders say they’re confident their employees are productive in hybrid work. We call this disconnect productivity paranoia and it’s making flexible work unsustainable. Instead of worrying if their employees are working enough, leaders need to create clarity around what work is most important—and listen to what their employees need to make the biggest impact.

Our research shows more than half of companies rarely, if ever, collect feedback about their employees’ experience at work. Feedback is a critical signal that can help catch issues before they reach a breaking point that can cost businesses talent, time, and money.

Microsoft Viva helps managers and teams create clarity through better goal-setting and continuous feedback.

Recently, we launched Viva Goals, a goal-setting and objectives and key results (OKR) management solution that helps organizations align everyday work to business outcomes. Today we’re excited to share new integrations in Viva Goals that bring goals into the flow of work. These include an enhanced Microsoft Teams app to check-in and collaborate on OKRs within the Teams activity feed, an extension in Azure DevOps to complete work items, a connection to Power BI datasets to track key performance indicators (KPIs) and key results, and integrations with Microsoft Planner and Microsoft Project for automatic project management updates.

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We’re announcing Viva Pulse, a new app that empowers managers and team leads to seek regular and confidential feedback about their team’s experience, right in the flow of work in Teams. Using smart templates, research-backed questions, and analytics, Viva Pulse enables teams to use their voice to help managers pinpoint what’s working well and where to focus. Viva Pulse also provides suggested learning and actions on relevant topics, making it easy for managers to address team needs. This is complementary and additive to robust company-wide engagement tools like Glint, which will be coming to Viva next year. Apply to be on our Viva Pulse Customer Advisory Board to help test Viva Pulse features.

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Modernize employee communication and connection

Since the shift to hybrid work, our data shows 68 percent of leaders say team cohesion is a challenge, while 51 percent of employees say relationships outside their immediate work group are weaker. It’s crucial for companies to rebuild this lost social capital—leaders need to enable consistent communication and connection no matter where employees work.

Microsoft Viva keeps everyone informed, included, and inspired with employee communications and communities that engage people wherever they choose to work.

Last month, we announced the general availability of Viva Engage, which brings people together through digital communities, virtual events, rich conversation tools, and more. Today, we’re releasing new capabilities that will empower leaders to connect with employees, drive company initiatives, and address employee questions. Leadership Corner is a space for leaders to encourage open dialog and feedback across communities and teams through news, Ask Me Anything (AMA) events, surveys, and more. Leaders can build, promote, and launch these activities all from one place, and use intuitive dashboards to track metrics and employee sentiment in real time.

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To support effective communications at scale, we’re excited to introduce Viva Amplify, a new app that empowers employee communication teams and leaders to elevate their message and energize their people. The app centralizes communication processes in a single space and offers writing guidance to help messages from every part of the organization—leaders, corporate communications, and HR—resonate with employees. Communicators can then publish to multiple channels simultaneously, manage their campaigns from a central hub, and study resulting metrics to better plan future communications. Apply to be in our Viva Amplify preview program.

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Build a learning culture

If employees can’t learn with you, they’ll leave. According to our data, 55 percent of employees say the best way to develop skills is to change companies. But leaders can take this as an opportunity to re-recruit employees by investing in new skills and career growth. More than two in three people say they would stay longer at their company if it was easier to change jobs internally, and they would rather make a lateral move to learn new skills than earn a promotion with fewer growth opportunities.

Microsoft Viva helps employees learn, grow, and succeed by giving them the knowledge and learning tools they need at every stage of their career.

Today, we’re announcing enhancements to Viva Learning’s integration with LinkedIn, now with the LinkedIn Learning Hub. This integration will enable a seamless experience for employees to navigate across both systems. And, for learning admins, a consolidated admin experience will make it simple to surface all LinkedIn Learning Hub content within Viva Learning, including content specific to your organization, like custom content, curated learning paths, and collections.

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Technology can also help to surface knowledge and expertise from inside the company for employee learning and growth. We’re launching a new experience called Answers in Microsoft Viva that matches employee questions to the right answers and experts across their organization to help address open questions and put collective knowledge to work for all employees. Answers in Viva leverages AI to surface similar questions that have been answered, recommends topics and experts, and highlights the top solutions. It works with Viva Topics and Viva Engage to identify and prompt experts to contribute their own knowledge and rewards people who contribute back to the knowledge base through gamification.

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Looking ahead

As we look to the future of employee experience, we are also focused on new capabilities that improve the experience for specific roles, like sales, marketing, and customer service. Earlier this year, we introduced Viva Sales, our first role-based employee experience app that automates tasks like customer relationship management (CRM) data entry and note taking, while bringing intelligence back to the seller in the tools they’re using to connect and close deals—Microsoft 365 and Teams. We’re happy to announce that Viva Sales will be generally available on October 3, 2022. We look forward to continuing to bring more role-based experiences to Viva in the future.

We’re also excited to introduce several enhancements that will deliver a more unified experience across Viva and add new shared capabilities and services to existing apps:

  • To streamline the Viva experience and help employees start their day on track,the new Viva Connections home experience will bring all the Microsoft Viva apps and services into one place, and the Briefing email from Viva will provide a personalized daily summary of important productivity insights, recommendations, and employee experience information directly in everyone’s Outlook inbox.
  • People in Microsoft Viva is a new capability that puts people at the center of the employee experience, helping colleagues discover connections and experts across their organization. Available through Microsoft 365 profile cards and as a new app, People in Viva is powered by AI to unlock information across interests, knowledge, and goals to improve collaboration and team building.

The innovations announced today will begin rolling out to customers in early 2023. To learn more and get started, check out the Microsoft Viva website and explore the Viva Innovation Brochure. If you’re interested in purchasing the Viva suite, which will include these latest capabilities and apps, except for Viva Sales, contact your Microsoft representative.

1The Total Economic Impact™ Of Microsoft Viva, September 2022, a commissioned study conducted by Forrester Consulting. Results are for a composite organization based on interviewed customers and over a three-year period.

Empower employees with Microsoft Viva | Microsoft 365 Blog (2024)


Does Microsoft Viva track employees? ›

Viva Insights is not designed to enable employee evaluation, tracking, automated decision making, profiling, or monitoring. Viva Insights does not give employees access to new personally identifiable information on other coworkers. Viva Insights data is processed and stored in the employee's Exchange Online mailbox.

Can my boss see my Microsoft Viva? ›

Managers can't use Viva Insights to discern anything about a specific individual because of the differential privacy that Viva Insights uses. Additionally, the personal insights you see are only available to you, and your managers can't access that information.

What are the benefits of Microsoft Viva Connections? ›

The Viva Connections dashboard enables you to create a curated experience using dashboard cards that give your employees access to their most critical content and tools. These cards are designed to enable quick task completion either by interacting with a card directly or by opening a quick view in the dashboard.

What happened to Microsoft Viva? ›

We're pausing sending Briefing emails starting January 15, 2023, to make some improvements. You can still access the Viva Insights Outlook add-in or Viva Insights app in Teams for key functionality until this service resumes. For more information about this change, refer to Briefing pause.

Is Microsoft Viva used to spy on employees? ›

Personal insights provided by Viva Insights cannot be used for automated decision making or for profiling. Personal insights in Viva Insights does not give employees access to new personally identifiable information on other coworkers.

Does Microsoft 365 have ability to spy on workers? ›

Demetriades found employers can use the governance and risk management tools in Office 365 to look at the content of emails or messages sent by specific employees and identify the activities that individual users have carried out using their work computer.

Can my employer listen to me through my computer? ›

Monitoring in the workplace is legal in the U.S., Europe, Australia and many other countries. Employers have the right to monitor company-owned computers and employee productivity to protect business interests. Employee computer monitoring software is one of the most commonly used surveillance tools for this purpose.

Can my employer monitor me remotely? ›

Conclusion: Your Boss Can Legally Monitor Any Activity on a Work Computer or a Work Network. As you now know, your boss can monitor almost anything you do during the day - whether you're working remotely or have returned to the office.

Can your employer listen to your conversations? ›

The Electronic Communications Privacy Act of 1986 (ECPA) and the common law protections against invasion of privacy have put some restrictions on workplace monitoring. The ECPA prohibits an employer from intentionally intercepting the oral, wire and electronic communication of employees.

What makes Microsoft Viva unique? ›

Microsoft describe Viva as “the first employee experience platform to bring tools for employee engagement, learning, wellbeing and knowledge discovery, directly into the flow of people's work.” The Viva suite consists of different modules, all focusing on distinct areas of employee experience.

How many companies use Microsoft Viva? ›

Around the world in 2023, over 126 companies have started using Microsoft VIVA as employee-engagement tool. Companies using Microsoft VIVA for employee-engagement are majorly from United States with 55 customers. 41.67% of Microsoft VIVA customers are from the United States.

Is Microsoft Viva a CRM? ›

Viva Sales is a CRM companion application.

Is Viva replacing Sharepoint? ›

In the discussion about Microsoft Viva vs Sharepoint, much of the focus is on choosing one tool over the other. The truth is, Viva won't replace Sharepoint. Instead, it becomes more accessible via Microsoft Teams, and you can access more functionality.

Is Microsoft Viva useful? ›

Viva gives leaders the tools to create a continuous feedback loop that highlights opportunities to drive change and build a healthier workplace. It also provides employees better access to knowledge resources, expert colleagues, and OKRs, all of which boost their sense of belonging and accomplishment.

Why did Microsoft Viva stop? ›

Microsoft had paused sending briefing emails from Microsoft Viva from 15 January 2023. And the major reason for pausing briefing emails is that they are in the development process of improving the end user's experience.

Can my employer track my activity on Microsoft Teams? ›

What Can My Employer See On Microsoft Teams – Comprehensive Guide. If you are on the business plan of your organization, then anything you do on Microsoft Teams or any other MS Office apps will be visible to your employer. From the moment you log in, your employer can keep track of your calls, meetings, chats, etc.

Do companies use Microsoft Teams to track employees? ›

Microsoft Teams assist businesses in monitoring their staff. Within Teams, you can track practically anything your employees do like text discussions, recorded calls, zoom meetings, and other features.

Is Microsoft Viva confidential? ›

Privacy in the Viva Insights app in Teams and on the web. When data is processed in the Microsoft Viva Insights app, Microsoft protects employee privacy and fully complies with local regulations, such as the General Data Protection Regulation (GDPR).

What users can see in Microsoft Viva topics? ›

Topic viewers: Users who can see topic highlights on SharePoint modern sites that they have at least Read access to, and in Microsoft Search. They can select topic highlights to see topic details in topic pages. Topic viewers can provide feedback on how useful a topic is to them.

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